Policies

Acton Academy Miami South Policies

Refund Policy

Effective Date: 01/02/2021

We understand that plans can change, and we strive to accommodate our community as best as we can. Please read our refund policy carefully to understand your rights and obligations.

Tuition Fees:

  • Full refund if canceled within 14 days of enrollment.
  • 50% refund if canceled within 30 days of enrollment.
  • No refunds will be issued after 30 days of enrollment.

Event Fees:

  • Full refund if canceled up to 7 days before the event.
  • 50% refund if canceled up to 3 days before the event.
  • No refunds will be issued if canceled less than 3 days before the event.

Merchandise:

  • Full refund for unopened items returned within 30 days of purchase.
  • No refunds for opened or used items.

Process: To request a refund, please contact us at info@actonmiamisouth.com with your order details and reason for the refund.

Privacy Policy

Effective Date: 01/01/2021

Your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information.

Information Collection:

  • We collect personal information such as name, email address, phone number, and payment details when you enroll, register for events, or purchase merchandise.
  • We may also collect information about your child, such as name, age, and grade level, to provide appropriate educational services.

Use of Information:

  • We use your information to process enrollments, registrations, and purchases, and to communicate with you about our programs and events.
  • We may use your information to improve our services and tailor our offerings to better meet your needs.

Data Protection:

  • We implement various security measures to protect your personal information.
  • Access to your information is restricted to authorized personnel only.

Third-Party Disclosure:

  • We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services or comply with the law.

Your Rights:

  • You have the right to access, update, or delete your personal information at any time. Please contact us at info@actonmiamisouth.com to make any changes.

Secure Checkout

Effective Date: 01/01/2021

Ensuring the security of your transactions is our top priority. We employ the latest security measures to protect your personal and payment information during the checkout process.

Encryption:

  • All transactions are encrypted using Secure Socket Layer (SSL) technology to safeguard your information.

Payment Processing:

  • We partner with reputable payment processors to handle your transactions securely.

Fraud Prevention:

  • We monitor all transactions for potential fraud and take immediate action if any suspicious activity is detected.

Customer Support:

  • If you have any questions or concerns about the security of your checkout, please contact us at info@actonmiamisouth.com.